Privacy Policy

Effective Date: March 15, 2017

Redaptive, Inc. respects your privacy. We may collect information about you when you contact us or visit our website, (“Site”). This privacy policy (“Policy”) describes the types of information we may collect about you and your use of the Site and how we may use, maintain, protect, and disclose that information.

This Policy applies to information we collect on this Site and through your electronic communications with us. This Policy does not apply to information collected offline or by any third party, including any links accessible on our Site.

Please read this Policy carefully to understand our privacy practices. If you do not agree with this Policy or our Terms of Use, you can choose not to use this Site. We may change this Policy from time to time and your continued use after we have made a change is deemed as an acceptance of those changes.

This Policy covers:

  • Information We Collect
  • How We Use Information
  • How We Share Information
  • Security
  • Cookies
  • Do Not Track
  • Other Websites
  • Transborder Transfer
  • Changes to this Policy
  • Contact Us

Information We Collect

Information You Provide. You may provide us with information when you register or otherwise communicate with us through the Site, including when you:

  • Submit information to us electronically
  • Create or update an account on the Site
  • Subscribe to e-mail newsletters or updates
  • Contact us

We collect information you choose to provide, which may include your name, email address, business address, and telephone number. Please do not submit information that you do not want us to have.

Automatically Collected Information. We may also collect information through cookies and other tracking technologies. For more information about that, please see the Cookies & Other Tools section below.

How We Use Information

We use information that we collect about you or that you provide to us to:

  • Maintain our Site and its content
  • Provide you with information that you request from us
  • Fulfill the purpose for which you provide it
  • Analyze and monitor activity on our Site
  • Build customer/partner metric reports
  • Manage workflow
  • Build customer/partner dashboards
  • Send alerts
  • Facilitate business communications
  • Comply with our obligations
  • Enforce our rights
  • Notify you about changes to our Site or services
  • Protect our and others’ safety, property, and rights
  • Detect and prevent fraud
  • Develop new products and services
  • Provide you with information about products and services that may be of interest to you

How We Share Information

Redaptive may share your information, for example:

With Service Providers, Business Partners, and Vendors: We may retain other companies and individuals to perform services for us, and we may collaborate with other companies and individuals with respect to particular products or services (collectively, “Providers”). In doing so, we may share information with these Providers and/or these Providers may collect and process your information. Examples of Providers include data analysis firms (e.g. Google Analytics), customer service and support providers, analytics providers, and internet service companies.

To Comply with Law or to Protect Our Rights: We may disclose information as required by law, when we believe disclosure is necessary to comply with a regulatory requirement, judicial proceeding, court order, investigation, or legal process served on us, or to protect the safety, rights, or property of our customers, the public, or Redaptive.

To Members of the Corporate Family: Redaptive may disclose your information to our subsidiaries and affiliates, and their agents and employees.

In Connection with Business Transfers: If we sell or transfer part or all of our business or assets to a third party, or enter into discussions regarding such a transaction, we may share your information in connection with that sale or transfer.


We have implemented security measures designed to protect your information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no security program is impenetrable and we cannot guarantee the security of information.

Cookies & Other Tools

In addition to information you may provide directly to us, Redaptive and its business partners may automatically collect and store information about you and your use of the Site through cookies, tracking pixels, and other technologies (collectively, “Tools”). Cookies are small text files that are stored by your browser on your computer’s hard drive. We and our business partners may collect, use, and modify this information to better understand, customize, and improve your experience with the Site and other websites, services, and offerings as well as to manage our advertising. For example, we use web analytics services that leverage these Tools to help us understand how visitors engage with and navigate our Site, e.g., to track usage statics relating to how and when pages on the Site are visited and by how many visitors. We are also able to offer our visitors a more customized and relevant experience on the Site by delivering, through the use of these Tools, content and functionality based on your preferences and interests. If you have provided us with information, e.g., through a registration or a request for certain materials, we may associate that information with information gathered through the Tools. This allows us to offer increased personalization and functionality.

Do Not Track Disclosures

Do Not Track (“DNT”) is a privacy preference that users can set in their web browsers. When a user turns on DNT, the browser sends a message to websites requesting that they don’t track the user. Currently, there is no standardized way to respond to such signals, and we do not respond to such signals at this time. For information about DNT, visit

Other Websites

The Site may contain links to websites of third parties who: (1) are not affiliated with us; (2) are outside our control; or (3) are not covered by this Policy (“Third-Party Websites”). Links provided to Third-Party Websites on the Site are provided to you only as a convenience, and the inclusion of any link does not imply reliability or endorsement by us of the content of any such Third-Party Websites. We are not responsible for the privacy practices of Third-Party Websites, which may collect and use information from you in a manner different than how we do so; accordingly, the use of such Third-Party Websites is entirely at your own risk. For relevant information, you should review the privacy statements or policies of any Third-Party Websites before using them. Other parties may collect information about your online activities over time and across different websites when you use our Site or services.

Transborder Transfer

Any information you provide to Redaptive through the use of the Site may be stored, processed, transferred among, and accessed from the United States and other countries that may not guarantee the same level of protection of personal information as the one in which you reside.


The Site is not designed to collect personal information from children who are under 13 years of age, and we do not intend to or knowingly collect such information.

Changes to this Policy

From time to time, we may post updates to this Policy. Any changes will be effective upon the posting of the revised Policy. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have questions or concerns about this Policy or our privacy practices, please contact us at:

340 Brannan Street
Suite 400
San Francisco, CA 94107
Main Office: 415.413.0445